NHTSA Complaint #10839957 — 2012 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10839957
Vehicle	2012 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2016
Date Filed	March 4, 2016
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE FUEL PUMP SHUTS OFF WHILE DRIVING DUE TO FUEL PUMP FUSE (LOCATION #27) BURNING UP IN FUSE BOX. AFTER MY VEHICLE SHUTTING DOWN WHILE DRIVING SEVERAL TIMES, LAST ON THE HIGHWAY, WITH A TOTAL LOSS OF POWER STEERING AND OTHER SAFETY CONCERNS, I FOUND FORD HAS ISSUED A TSB (TSB 15-0137) WITH A WORK AROUND FUSE RELOCATION. THIS IS UNSATISFACTORY AS THIS IS A KNOWN ISSUE TO FORD, BUT NOT THE CONSUMER, PUTTING DRIVERS AT RISK. THE FUSE AT ISSUE, LOCATION #27, LITERALLY MELTED AND BURNED UP IN THE SOCKET.

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