NHTSA Complaint #10839919 — 2013 AUDI S4 STEERING

Complaint Details

ODI Number	10839919
Vehicle	2013 AUDI S4
Component	STEERING
Date of Incident	February 17, 2016
Date Filed	March 4, 2016
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY 2013 AUDI S4 IS EXPERIENCING A STEERING ISSUE WHERE IT HAS 'ON CENTER FLOATING'. BASICALLY THE STEERING WHEEL FEELS LIKE THERE ARE NOTCHES TO THE STEERING WHEN THE WHEEL IS CENTERED. I HAVE EXPERIENCED THIS ISSUE MANY TIMES, ESPECIALLY WHEN IT IS COLD OUT, BUT HAVE NOT BEEN ABLE TO REPRODUCE THE ISSUE AT AN AUDI DEALERSHIP. BASED ON THE RESEARCH I HAVE DONE, THIS IS A COMMON ISSUE ON THE 2013 AUDI S4 BUT AUDI IS NOT ACKNOWLEDGING THE ISSUE. THE ISSUE HAD BEEN SO BAD THAT IT POSED A SAFTEY RISK WHEN DRIVING IN SNOW. THE RESOLUTION SEEMS TO BE THE LATEST STEERING RACK THAT IS AVAILABLE, BUT THE DEALERSHIP, AND AUDI OF AMERICA, REFUSE TO REPLACE IT UNITL THE DEALER IS ABLE TO REPRODUCE THE ISSUE.

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