NHTSA Complaint #10839915 — 2008 TOYOTA AVALON

CASE # 1509281592 COMPLAINT OF ENGINE FAILURE DUE TO LEAKING "SOFT PLUG" TYPE PART ON VALLEY OF ENGINE. INSTALLED AT THE TOYOTA ASSEMBLY PLANT. THIS PART LEAKED AND ALLOWED ANTI-FREEZE FLUID TO ENTER THE VALLEY AND MIX WITH THE OIL. OVER TIME THIS CAUSED A HARD COATING ON ALL PARTS. THE VALVE GUIDE SEALS WERE RUINED AND THE PVC AND PICK UP TUBE WERE ALMOST COMPLETELY BLOCKED. THIS CAUSED THE ENGINE TO BURN OIL AND SMOKE. TOYOTA'S FIX WAS TO BUY A NEW ENGINE FOR $6,826.97. THEY DID NOT WANT TO FIX MY ENGINE. JUST SELL PARTS AND LABOR. I TOOK IT TO A SHOP AND THEY FIXED MY ENGINE FOR LESS THEN HALF OF THAT. TOYOTA IS AT FAULT FOR NOT INSTALLING PARTS IN THE ENGINE CORRECTLY.