NHTSA Complaint #10839719 — 2006 BUICK LACROSSE

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING 70 MPH ON THE FREEWAY. THE CONSUMER WAS INFORMED THE MECHANICAL COUPLING BETWEEN THE POWER STEERING PUMP AND HIGH PRESSURE LINE HAD DISINTEGRATED. THERE WAS NO FLEXIBLE FITTING UTILIZING A HOSE ON THE LINE. THE POOR APPLICATION LEFT NO WAY TO ALLOW THE LINE TO ABSORB THE CONSTANT VIBRATION CREATED BY BOLTING THE PUMP TO THE ENGINE AND THE LINE TO THE FRAME. UPDATED 07/18/16.*JB THE CONSUMER STATED THE DRIVER MODULE WAS REPLACED AS A TEMPORARY FIX. UPDATED 08/03/16.*JB