NHTSA Complaint #11433711 — 2006 BUICK LACROSSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11433711
Vehicle 2006 BUICK LACROSSE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

In spite of multiple wheel alignments, where all of the wheels are in alignment with each other, this car still pulls sharply to the right. It is noted amongst internet discussion groups that General Motors/Buick has a common problem with a steering sensor/computer interface that causes this steering problem. I have contacted dealerships, along with Buick's California "response team" with no solution. Everybody I've spoken to so far appears to be clueless about this problem which I suspect is not a truthful response from them. The pulling has been going on for approximately 10 years, but my father (the original owner of this car) was already elderly at the time and had difficulty talking with people on the phone because of hearing loss. He let this fester. This is a serious issue because of the consistent pulling that could lead to lane drifting and cause an accident.

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