NHTSA Complaint #10839049 — 2015 FORD ESCAPE

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash Fire 1 Injury

Complaint Details

ODI Number 10839049
Vehicle 2015 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 3,400 miles
Crash Yes
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed No
State NH

Consumer Description

I WAS DRIVING AND I'M NOT SURE IF I HIT A PATCH OF ICE OR STEERING FROZE UP. I WAS TRAVELING 35 IN A 40 MPH ZONE AND ON A CURVE, THE VEHICLE VEERED OFF THE ROAD INTO A BOG. THE VEHICLE STARTED TO SINK AND I WAS UNABLE TO OPEN THE DOOR FOR A FEW MINUTES. I TRIED PUTTING THE VEHICLE IN REVERSE TO GET OUT OF THE WATER AND ICE. THEN I NOTICED A FLAME COMING FROM THE BACK OF THE VEHICLE. I PUSHED THE DOOR OPEN AND BEGAN SWIMMING AWAY FROM THE VEHICLE. AS I WAS ABOUT 30 FEET FROM THE VEHICLE, IT EXPLODED. I WAS IN THE WATER AND ICE FOR APPROX. 10 MINUTES. THE FIRE DEPT, POLICE, AND EMT'S ARRIVED AND PULLED ME FROM THE WATER AND TOOK ME TO THE HOSPITAL. I HAVE 2ND DEGREE BURNS ON MY ARM AND LEGS. MY INSURANCE COMPANY HAS DEEMED THE VEHICLE A TOTAL LOSS AND THE ADJUSTER SAID THE ONLY THING THAT COULD BE SALVAGED WAS 1/2 OF MY LICENSE PLATE. I ASKED WHAT COULD HAVE CAUSED THIS AND THE ADJUSTER SAID THAT PERHAPS IT WAS AN ELECTRICAL PROBLEM AND WATER MIXED WITH THE ELECTRICAL PROBLEM MAY HAVE CAUSED THE FIRE. HE DID STATE THAT HE DID NOT KNOW WHAT CAUSED THE FIRE AND EXPLOSION. THE VEHICLE IS SITTING AND I HAVE ASKED THAT IT NOT BE DESTROYED (WHAT'S LEFT OF IT) UNTIL THE CAUSE CAN BE DETERMINED. THIS CONCERNS ME GREATLY BECAUSE I DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE. THE SHOCK IS STARTING TO WEAR OFF AND I KEEP ASKING MYSELF HOW IN THE WORLD A CAR COULD "JUST EXPLODE". PLEASE LET ME KNOW IF ANYONE ELSE HAS HAD ANY PROBLEM LIKE THIS OR IF ANYONE CAN SUGGEST WHAT MAY HAVE CAUSED THIS CATASTROPHE. THANK YOU. *TR

Related Complaints for the 2015 FORD ESCAPE

Other STEERING Complaints

#11709736 The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 75 MPH, the vehicle unexpect...
#11658987 The contact’s wife owns a 2015 Ford Escape. The contact stated while idling or while driving at various speeds, the s...
#11649502 rack & pinion, and power steering assist fault. I am writing to bring to your attention a critical safety issue I rec...
#11649032 After getting gas in car wife started car and attempted to pull from gas pump. Steering was hard to steer and informa...
#11628246 The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was started, and attempting to turn th...

Recent Complaints for the 2015 FORD ESCAPE

#11719708 POWER TRAIN Transmission failure at 79211 miles. Vehicle has been serviced and maintained regularly. Transmission shop stated thi...
#11719708 SERVICE BRAKES Transmission failure at 79211 miles. Vehicle has been serviced and maintained regularly. Transmission shop stated thi...
#11719354 UNKNOWN OR OTHER The rear-view camera hasn't worked for several months. I was going to get it repaired until I received the recall le...
#11718782 BACK OVER PREVENTION The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER...
#11718648 SEAT BELTS I recently purchased this vehicle. The driver seatbelt does not retract snugly when fastened. The tensioner is not ...
Check any vehicle history by VIN - Free vehicle history report