NHTSA Complaint #10838976 — 2003 MINI COOPER

TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN AND THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.