NHTSA Complaint #10838541 — 2004 FORD FREESTAR

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10838541
Vehicle 2004 FORD FREESTAR
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 123,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I BOUGHT THIS CAR IN 2014. IT STRANDED ME ON THE SIDE OF THE ROAD IT WOULDN'T GO IN REVERSE OR DRIVE. FINALLY AFTER 4 HRS I GOT IT TO WHERE I COULD DRIVE IT HOME. TOOK IT TO A SHOP AND THEY SAID NOTHING WAS WRONG THEY HAD TO SEE IT ACT UP. EVEN THOUGH THE CHECK ENGINE SOON LIGHT WAS ON AND THE LIGHT FOR THE TRANSAXLE WAS ON THE SHOP SAID THEY PUT IT ON A DIAGNOSTIC MACHINE AND IT SHOWED NOTHING. SO I TOOK IT HOME AND IT WHEN I DRIVE IT IT JERKS AND THE RPM'S GO TO ABOUT 4000 RPM'S BEFORE IT SHIFTS. I HAVE HAD IT 4 TIMES AT A SHOP AND THE SAME THING HAPPENED THEY COULDN'T FIND ANYTHING WRONG. NOW IT HAS REALLY GONE BAD. IT NO LONGER SHIFTS YOU CANT GET IT PAST 35 MILES PER HOURS BECAUSE THE ENGINE WOULD PROBABLY BLOW. I CAN'T TAKE IT ON THE FREEWAY BUT EVERY SHOP I TOOK IT TO SAID NOTHING IS WRONG. I HAVE A YEAR TO GO ON PAYMENTS ON A VEHICLE I COULDN'T EVEN DRIVE IF I KNEW THIS WAS GOING TO HAPPEN I WOULDN'T OF BOUGHT IT. THE DEALER I BOUGHT IT FROM DIDN'T EVEN TELL ME THAT THIS VAN HAD THIS PROBLEM NOW I DON'T KNOW WHAT TO DO. I DON'T EVEN KNOW IF THIS VAN IS ON THE RECALL LIST OR NOT OR IS IT TOO LATE TO GET IT FIXED. I STARTED HAVING THIS PROBLEM 6 MONTHS AFTER I BOUGHT IT IN JULY OF 2014.

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