NHTSA Complaint #10838468 — 2009 FORD ESCAPE HYBRID POWER TRAIN

Complaint Details

ODI Number	10838468
Vehicle	2009 FORD ESCAPE HYBRID
Component	POWER TRAIN
Date of Incident	February 20, 2016
Date Filed	February 25, 2016
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

IN 2013, ON SEVERAL OCCASIONS, WHILE DRIVING, THE CAR LOST POWER COMPLETELY UNDER ACCELERATION, WHILE GOING UPHILL ON CITY STREETS. I HAD TO PULL OVER TO THE SIDE, TURN THE CAR OFF, WAIT AND TRY TO START THE CAR AGAIN. AFTER SEVERAL ATTEMPTS THE CAR TURNED ON AND WAS ABLE TO DRIVE NORMALLY. AFTER THE FIRST INCIDENT, THE ENGINE INDICATOR LIGHT CAME ON. AT THE DEALERSHIP, THEY INFORMED ME THE THROTTLE BODY ACCENTUATOR WAS FAULTY, NOT UNDER WARRANTY ( CAR 3 YEARS OLD AT TIME) BECAUSE IT WAS REALLY AN ELECTRICAL MALFUNCTION. THE WAS REPLACED IN 2013. NOW AGAIN IN 2016, ENGINE LIGHT ON AGAIN...SAME DIAGNOSIS. PART REPLACED AGAIN, NOT UNDER WARRANTY. DEALERSHIP SAYS IT HAS NO INDICATIONS THAT THIS IS A COMMON PROBLEM IN THE FORD ESCAPE HYBRIDS. ENGINE LIGHT STILL ON...YET TO BE RESOLVED.

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