NHTSA Complaint #10838149 — 2013 BUICK LACROSSE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10838149 |
| Vehicle | 2013 BUICK LACROSSE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 58,998 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
MY VEHICLE'S DRIVE BELT WAS REPLACED AT 4244 MILES AND AT 58,863 MILES ON 02/16/16/16. I WAS ABLE TO DRIVE 102 MILES BEFORE THAT DRIVE BELT BROKE AGAIN CAUSING ME TO ABRUPTLY STOP. LUCKILY THOSE AROUND ME WERE ABLE TO AVOID HITTING ME. THIS IS THE 4TH DRIVE BELT THAT MY VEHICLE HAS NEEDED IN LESS THAN 59,000 MILES. I WAS TOLD THAT THE DRIVE BELTS ARE DEFECTIVE. I WAS ALSO TOLD THAT HYBRID ENGINES ARE MUCH HARDER ON DRIVE BELTS AND THAT THEY NEED TO BE REPLACED AT LEAST EVERY 50,000 MILES IF NOT SOONER. AFTER ONE WEEK MY VEHICLE IS STILL NOT REPAIRED AS THEY CANNOT FIND A DRIVE BELT FOR MY VEHICLE THAT EITHER IS NOT DEFECTIVE OR FEAR WILL NOT BREAK AGAIN. IT SEEMS TO ME THAT THERE SHOULD BE SOME TYPE OF RECALL ON THE DRIVE BELT. ADDITIONALLY, I HAD TO PAY FOR THE REPAIR ON THE DRIVE BELT AT 58,863 MILES WHICH SEEMS UNREASONABLE AS THIS APPEARS TO BE A PROBLEM WITH GM AND THEIR HYBRID/EASSIST ENGINE, NOT NORMAL WEAR AND TEAR.
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