NHTSA Complaint #10838139 — 2010 GMC ACADIA STEERING

Complaint Details

ODI Number	10838139
Vehicle	2010 GMC ACADIA
Component	STEERING
Date of Incident	February 12, 2016
Date Filed	February 25, 2016
Mileage	72,695 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING LOCKED UP IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE DEALER DIAGNOSED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID AND ENGINE COOLANT. THE DEALER FURTHER DIAGNOSED AND REPLACED THE POWER STEERING LINES, POWER STEERING GEAR, WATER PUMP, PIPE, AND HOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED A DISCOUNT TOWARD A NEW VEHICLE. THE CONTACT REJECTED THE OFFER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,695.

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