NHTSA Complaint #10838065 — 2010 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10838065
Vehicle 2010 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I OWN A 2010 GMC TERRAIN. WHEN I HAD AN OIL CHANGE DONE I NOTICED AN ABNORMAL TICKING NOISE AND THE CHECK ENGINE LIGHT WOULD NOT GO OFF AND BROUGHT MY VEHICLE IN FOR A DIAGNOSTIC AND WAS TOLD THE TIMING BELT AND CHAIN HAD TO BE REPLACED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, I ONLY HAD THIS VEHICLE FOR 2 YRS AND FOR THIS KIND OF PROBLEM UNDER 100,000 MILES IS CRAZY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE PROBLEM I WENT TO OTHER MECHANICS WHO WOULD NOT TOUCH THE VEHICLE AND SAID THIS WAS A DEALER ISSUE AND WAS ADVISED THAT HE HAS HAD A FEW CUSTOMERS WITH THE SAME PROBLEM AND I AM NOT PAYING 2,000 FOR A PART THAT HAS BEEN KNOWN TO CAUSE PROBLEMS BUT IS NOT COVERED UNDER WARRENTY.

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