NHTSA Complaint #10837242 — 2015 HONDA PILOT ELECTRICAL SYSTEM

Complaint Details

ODI Number	10837242
Vehicle	2015 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	February 16, 2016
Date Filed	February 19, 2016
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I HAVE A 2015 HONDA PILOT WITH NAVIGATION. THE NAVIGATION SYSTEM AND RADIO HAVE CONTINUOUSLY REBOOTED ON THEIR OWN SINCE TUESDAY. HONDA CORORATE REFERS ME TO THE DEALERSHIPS. THE DEALERSHIPS REFUSE TO WORK ON THE CAR AS THEY SAY IT IS A WIDESPREAD ISSUE AND THEY HOPE IT JUST RESOLVES ITSELF IN A FEW DAYS. THE FIX I WAS TOLD TO DO DIDN'T WORK. I AM CAUGHT IN THE MIDDLE AS ARE MANY OTHERS AND NO ONE KNOWS WHAT THE PROBLEM IS. THE SERVICE MANAGER REFUSES TO LOOK AT THE VEHICLE AS HE SAYS IT IS A WIDESPREAD ISSUE SO IT HAS TO BE SATELLITE PROBLEMS AND CAN'T BE A VEHICLE PROBLEM. I AM SCARED TO DRIVE IT. THE REBOOT OCCURS WHETHER DRIVING OR STATIONARY. IT TURNS OUT ALL LIGHTS AND DISPLAYS IN THE MIDDLE OF THE DASH (RADIO, AIR INDICATORS, TIME, NAVIGATION)

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