NHTSA Complaint #10837168 — 2015 TOYOTA HIGHLANDER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10837168
Vehicle 2015 TOYOTA HIGHLANDER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 850 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

DRIVING FORWARD INTO PARKING SPACE. JUST ABOUT STOPPED. PRESSED BREAK. CAR LURCHED FORWARD AT HIGHT SPEED SUDDENLY, CAUSING CAR TO JUMP CURB AT TOP OF PARKING SPOT AND CAREEN DOWN HILL (ONTO SIDE WALK). CAR OUT OF CONTROL FOR ABOUT 2 SECONDS. WAS ABLE TO BREAK IN HILL, WHICH PREVENTED ME FROM HITTING CAR PARKED PERPENDICULAR ON STREET BELOW. BOTTOM OF CAR SCRAPED CURB WHEN CAR JUMP CURB AND LURCHED FORWARD. BOTTOM FRONT BUMPER SCRAPED. THERE WAS AN ICY PATCH AT TOP OF PARKING SPACE. IT SEEMS LIKE WHEN WHEELS ROLLED ON TOP OF ICY PATCH, THE CAR LURCHED FORWARD. CAR MIGHT HAVE ACCIDENTALLY BEEN ON CRUISE CONTROL AT THE TIME.

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