NHTSA Complaint #10837124 — 2001 FORD EXPEDITION SUSPENSION

Complaint Details

ODI Number	10837124
Vehicle	2001 FORD EXPEDITION
Component	SUSPENSION
Date of Incident	February 18, 2016
Date Filed	February 19, 2016
Mileage	101,500 miles
Crash	Yes
Fire	No
Injuries	3
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

REAR UPPER AND LOWER CONTROL ARMS COMPLETELY RUSTED OUT, RESULTING A DANGEROUS DRIVING SITUATION. I HAVE VEHICLE SERVICED REGULARLY AT A FORD DEALER AND WAS NEVER INFORMED OF SUCH A HAZARD. WHILE DRIVING, HEARD A LOUD NOISE AND FELT A BAD JERK, REAR-END JUST FELL DOWN. HAD SEVERE MEDICAL ISSUES AS RESULT. FORD NEEDS TO ALERT CONSUMERS OF THIS PROBLEM AND IMPLEMENT A RECALL, BEFORE A FATAL OCCURS.

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