NHTSA Complaint #10837120 — 2007 DODGE CHARGER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10837120
Vehicle	2007 DODGE CHARGER
Component	STEERING
Date of Incident	February 18, 2016
Date Filed	February 19, 2016
Mileage	21,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DRIVING A 2007 DODGE CHARGER WITH ABOUT 21K MILES. YESTERDAY, WHILE DRIVING IN TOWN, I TOOK A RIGHT TURN AND WHILE NAVIGATING THE TURN WITH THE SIGNAL ON, I HEARD A LOUD PLASTIC-ON-PLASTIC POPPING AND CREAKING NOISE. WHEN THE TURN SIGNAL WENT OFF, THERE WAS A LOUD POP AND THE LEFT SIGNAL TURNED ON!! NOW, WHEN I TURN RIGHT I HEAR CLICKING FROM THE WHEEL/COLUMN AND WHEN THE SIGNAL CANCELS IT DOES IT SO HARD THAT IT ACTIVATES THE TURN SIGNAL OF THE OPPOSITE DIRECTION. I'M SURE THE OTHER DRIVERS ON THE ROAD BELIEVE I'M CONFUSED WHICH WAY I'M GOING ' I'M SO GLAD IT DIDN'T CAUSE AN ACCIDENT! SO THE TURN SIGNAL IN THE STEERING WHEEL MAKES A PLASTIC 'POPPING' NOISE, AND IS MAKING IT DIFFICULT TO STEER ON A TURN. THE DEALER SAID IT'S THE CLOCKSPRING. NUMEROUS POSTS ON FORUMS MENTION THE SAME ISSUE. THERE'S BEEN A RECALL ON CHRYSLER/DODGE MINIVANS IN THE EARLY 2000'S FOR THE SAME ISSUE (CLOCKSPRING).... BUT NOT ONE FOR THIS VEHICLE! A PROBLEM LIKE THIS APPEARS TO BE A 'CHEAP' PLASTIC PART FAILING - I HAVE 21K MILES ON THIS CAR (BUT OBVIOUSLY PAST THE 3-YR WARRANTY)... PARTS SHOULD *NOT* FAIL AT 21K MILES!

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