NHTSA Complaint #10979435 — 2007 DODGE CHARGER

MY VEHICLE WAS RELEASED TO ME FROM CARSTAR OF MACON WITH A KNOWINGLY INOPERABLE TPMS ON ALL FOUR OF MY TIRES. I WAS NOT TOLD THIS BEFORE I PAID AND DROVE AWAY. I GOT 5 MINUTES DOWN THE ROAD AND FELT VIOLENT SHAVING IN THE STEERING WHEEL. I TURNED AROUND AND DROVE THE VEHICLE BACK TO CARSTAR AND WAITED ABOUT 20 MINUTES FOR THEM TO TELL ME THAT THEY WERE AWARE THAT THE TPMS WAS INOPERABLE. THAT THEY WERE AWARE THAT ALL FOUR SENSORS WERE NOT WORKING PROPERLY AND THAT ONE HAD ACTUALLY FALLEN OUT INTO THE TIRE ITSELF AND WAS BOUNCING AROUND IN THE WHEEL WELL KNOCKING OFF THE ALIGNMENT OF THE VEHICLE. THEY GAVE ME AN OPTION OF FIXING IT OR REMOVING THE SENSORS. I WAS TOLD THAT THEY WOULD TRY TO CONTACT MY INSURENCE COMPANY TO SEE IF THEY WOULD PAY FOR THE DAMAGED PARTS THAT WERE OPERATING NORMALLY BEFORE THEY SWITCHED OUT THE NEW TIRE WHEELS. AGAIN THEY RELEASE THE VEHICLE TO ME WITH AN INOPERABLE TPMS SYSTEM AND ADVISE ME TO DRIVE OVER 60 MPH.