NHTSA Complaint #10837107 — 2011 BUICK LACROSSE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10837107
Vehicle	2011 BUICK LACROSSE
Component	VISIBILITY/WIPER
Date of Incident	January 23, 2016
Date Filed	February 19, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

CLIMATE CONTROL SYSTEM. ON THREE OCCASIONS THE CLIMATE CONTROL SYSTEM HAS SWITCHED TO HEAT AND HIGH FAN, LOCKING THE DRIVER OUT OF THE CONTROLS AND CAUSING THE PASSENGER COMPARTMENT TO BECOME EXTREMELY HOT AND UNCOMFORTABLE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD ON ONE OCCASION, TURN THE ENGINE OFF AND LET THE CAR SIT FOR A FEW MINUTES BEFORE RESTARTING THE CAR. THE SYSTEM RETURNED TO NORMAL. ON TWO OF THE THREE OCCASIONS, THE CAR WAS IN MOTION. ON ONE OCCASION IT HAPPENED IN THE GARAGE. DASH LIGHTS - WHILE DRIVING AT NIGHT, ALL PASSENGER COMPARTMENT LIGHTS WENT OFF FOR ABOUT 30 SECONDS, AND THEN CAME BACK ON. I TOOK THE CAR TO THE LOCAL DEALER AND THEY CHECKED THE SYSTEM, INCLUDING THE BATTERY. THEY FOUND NO COMPUTER CODES TO EXPLAIN THE MALFUNCTION.

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