NHTSA Complaint #10837093 — 2015 TOYOTA AVALON HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10837093
Vehicle	2015 TOYOTA AVALON HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	December 30, 2015
Date Filed	February 19, 2016
Mileage	4,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

PCS RECALL. THE DEALER DISCONNECTED THIS SAFETY SYSTEM THE BEGINNING OF JANUARY AND WITH NUMEROUS INQUIRIES I HAVE RECEIVED NO FIX DATE. THIS IS A NEW CAR AND ONE OF MY REASONS FOR BUYING WAS THE PCS SAFETY SYSTEM AND THEY CAN'T FIX IT. I ASKED TO BE GIVEN A CAR WITH THIS SYSTEM TO DRIVE UNTIL THEY COME UP WITH A FIX BUT TOYOTA REFUSES TO HELP ME IN ANY WAY. I PAYED A LOT OF MONEY FOR A CAR WITH THIS SAFETY SYSTEM BUT HAD IT TAKE AWAY WITH NO FIX TIME. TWO MONTHS WAIT IS A REASONABLE WAIT TIME AND SOMETHING SHOULD BE DONE. THE 2016 MODELS ARE BEING SOLD WITH THIS SYSTEM WORKING BUT MY MODEL DOESN'T. THEY WILL NOT TAKE A SYSTEM THAT IS WORKING ON THE 2015 AND INSTALL ON MY CAR. PLEASE HELP ME. I WANT TO TRAVEL AND DO NOT FEEL SAFE WITH THIS SYSTEM NOT WORKING.

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