NHTSA Complaint #11222139 — 2015 TOYOTA AVALON HYBRID

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number	11222139
Vehicle	2015 TOYOTA AVALON HYBRID
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	June 22, 2019
Date Filed	June 24, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD AN EXPLOSION AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CONTACT CALLED NEWARK TOYOTA WORLD (230 E CLEVELAND AVE, NEWARK, DE 19711) AND SCHEDULED A DIAGNOSTIC AND REPAIR APPOINTMENT FOR JUNE 24, 2019. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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