NHTSA Complaint #10837005 — 2009 MINI COOPER S CLUBMAN

IN ONLY 8 MONTHS OF OWNING MY MINI: RATTLING AT A COLD START AND DURING SLOW DRIVING, THEN BEGAN MAKING A HESITATING, JERK TYPE MOVEMENT WHEN I ACCELERATED, THEN BEGAN MAKING A LOUDER NOISE. NO INDICATOR LIGHTS EVER CAME ON AND THERE WAS NEVER ANY INDICATION OF ANY TYPE OF LEAK (NO LIGHTS, NO FLUID ON THE GROUND, ALL FLUID CHECKS INDICATED PROPER LEVELS). NO MAINTENANCE WAS DUE. 41,817 MILES ON IT WHEN I PURCHASED IT, I PUT UNDER 4,000 MILES ON IT SINCE, ONLY DRIVE 20 MINUTES DAILY TO WORK AND BACK. TIMING BELT TENSIONER FAILURE AND GUIDES, PARTS FELL INTO OIL PAN AND OIL LEAKING. COST ME OUT OF POCKET $3,000 IN REPAIRS SINCE THE EXTENDED WARRANTY I BOUGHT FROM 'WARRANTY SOLUTIONS' REFUSED TO PAY, CLAIMING IT WAS NEGLIGENCE ON MY PART. 'WARRANTY SOLUTIONS' IS A SCAM TOO, BUT THAT IS A WHOLE OTHER COMPLAINT BY ITSELF. THE TURBO HEAT SHEILD WAS ALSO MISSING ON MY CAR. MINI DEALERSHIP IS HORRIBLE, SO BACKED UP, WAITED A WEEK JUST TO FIND OUT WHAT THE PROBLEM WAS AND THEN WOULD HAVE HAD TO WAIT ANOTHER WEEK FOR REPAIRS. HAD REPAIRS DONE IN 2 DAYS AT AN INDEPENDENT SHOP. A CALL TO MINI FINDS THEY DO NOT ACKNOWLEDGE ANY DEFECTIVE TIMING BELT SYSTEM EVEN THOUGH THIS HAS HAPPENED TO NUMEROUS OTHER MINI OWNERS. MINI IS WELL AWARE OF THIS DEFECT, YET THEY ARE NOT ISSUING A RECALL. THERE IS A CLASS ACTION LAWSUIT AGAINST THEM FOR THIS. WE ALL NEED TO BE REIMBURSED.