NHTSA Complaint #10836938 — 2004 TOYOTA 4RUNNER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10836938
Vehicle 2004 TOYOTA 4RUNNER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 152,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

BOUGHT 4TH GENERATION 4RUNNER IN 1-15 FROM DEALER AFTER OWNING 4 PRIOR 3RD GENERATION ONES AND THIS ONE IS PLAGUED WITH EXCESSIVE RUST BEYOND NORMAL WEAR IN FRAME (SOME HOLES), SUSPENSION, STEERING RACK AND SHAFT, BRAKE COMPONENTS, VIRTUALLY EVERYTHING STEEL UNDER THE BODY HAS RUSTED EXCESSIVELY WHILE BODY REMAINS RUST FREE. I KNOW 95-03 TACOMAS AND TUNDRAS WERE UNDER FRAME AND BRAKE LINE RECALL DUE TO SAME ISSUE BUT FROM THE HUGE NUMBER OF POSTINGS ON INTERNET OF PROBLEM BEING JUST AS BAD IF NOT WORSE IN 3RD AND 4TH GENERATION 4RUNNER. YES THE FRAMES WERE A DIFFERENT STYLE BUT THE FRAMES IN THESE 4RUNNERS ARE EVEN WORSE AS PROBLEMS WITH RUST DUE TO DESIGN ARE EATING THEIR WAY FROM INSIDE OUT MAKING IT MORE OF A SILENT KILLER AS IT GOES UNNOTICED UNTIL RUST BREACHES ALL THE WAY THRU FRAME AND BY THAT POINT IT IS NOT ONLY UNSAFE TO DRIVE, IT HAS BEEN UNSAFE TO DRIVE FOR A LONG TIME BEFORE GETTING TO THAT POINT. THIS IS MAJOR PROBLEM AS NOTED IN 1000'S IF NOT MORE NOTED CASES ON INTERNET FORUMS AND TOYOTA REFUSES TO TAKE RESPONSIBILITY LEAVING ALL THESE PEOPLE STUCK WITH THEM AND THEIR FAMILIES AND KIDS THAT THEY PUT IN THESE POTENTIAL DEATH TRAPS AT RISK OF FRAME, BRAKE, STEERING, SUSPENSION FAILURES THAT COULD RESULT IN LOSS OF VEHICLE CONTROL, ACCIDENTS, AND DEATHS. I'VE CLEANED, SPRAYED RUST PREVENTATIVE OILS AND PAINTS ON AREAS OF CONCERN AND RUST MAKES ITS WAY BACK THRU IN WEEKS TIME. THE MANY OF OWNERS WITH THIS ISSUE ARE STUCK WITHOUT RESOURCES TO BUY ANOTHER DAILY DRIVER AND HAVE NO CHOICE BUT TO TAKE CHANCE WITH THE UNCERTAINTY OF POTENTIAL FAILURE AT ANYTIME. TOYOTA IS AWARE AND OBVIOUSLY KNEW THEY HAD RUST ISSUE WITH OTHER MODEL YEARS BUT THEY KNOW THEY HAVE SAME ISSUES WITH NEWER MODELS NOT INCLUDED ON ORIGINAL FRAME RUST RECALL AND ITS TIME THEY ARE FORCED TO STEP UP AND TAKE RESPONSIBILITY FOR THE FAULTY FRAMES AND UNDERBODY STEEL COMPONENTS.

Related Complaints for the 2004 TOYOTA 4RUNNER

Other STRUCTURE:BODY Complaints

#11707650 What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11679499 2004 Toyota 4Runner SR5 - Frame rust: currently not drivable due to complete breakage from the rust. Driving 2 hours ...
#11669616 Frame rust. Huge problems on the 4th gen 4runners. Can't believe there's not a recall on this issue.
#11645055 The undercarriage is full of rust that the repair shop will not test drive or fix due to the issue. No warnings.
#11641362 Extensive frame rust to the point of structural failure. Cannot support weight or force.

Recent Complaints for the 2004 TOYOTA 4RUNNER

#11707650 AIR BAGS What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11707650 SUSPENSION What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11684174 UNKNOWN OR OTHER The body frame on this vehicle is almost completely rushed out. I don’t know what to do. If I should have the frame r...
#11683937 STRUCTURE:FRAME AND MEMBERS The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent...
#11681545 STRUCTURE The contact owns a 2004 Toyota 4-Runner. The contact stated that the frame was severely rusted. The vehicle was not d...
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