NHTSA Complaint #10836420 — 2003 VOLVO S60

WHILE DRIVING MY 2003 VOLVO S60, THE DASH INSTRUMENT PANEL SUDDENLY LOST ALL POWER W/THE GAUGES/DISPLAY ALL STOPPING. THEN IT WOULD RETURN AND KEEP WORKING. THEN IT WOULD DO IT A DIFFERENT TIME, CONTINUING IN THIS CYCLE - RANDOMLY SHUTTING OFF COMPLETELY SO I HAD NO GAUGES, WARNING LIGHTS, TURN SIGNAL LIGHTS, ETC. JUST A LARGE BLACK AREA WHERE THE INSTRUMENT PANEL IS. THIS WAS ESPECIALLY CONCERNING AT NIGHT WHEN I WOULD JUST RANDOMLY LOOSE THE DISPLAY WHILE DRIVING ON THE HIGHWAY. I CONTACTED VOLVO AND THEY SAID THIS IS A KNOWN PROBLEM W/THEIR VEHICLES (AND IS ALSO CONFIRMED WHEN LOOKING ONLINE FOR OTHERS WHO HAVE HAD THE SAME PROBLEM). THE REPAIR IS NOT COVERED UNDER ANY SORT OF SAFETY RECALL, AND IS VERY EXPENSIVE. FOR A MFG WHOSE CARS ARE TOUTED AS BEING VERY SAFE, HAVING THE INSTRUMENT PANEL SUDDENLY STOP WORKING SO NO IDEA OF SPEED NOR ANY GAUGES/WARNING LIGHTS ARE AVAILABLE WHILE DRIVING IS CLEARLY NOT IN-LINE W/SAFE DRIVING. NO OTHER CAR I'VE OWNED HAS EVER HAD THIS KNOWN PROBLEM, ESPECIALLY W/A PART NOT PRONE TO WEAR & TEAR LIKE OTHER PARTS TYPICALLY ARE IN A CAR.