NHTSA Complaint #10836221 — 2013 BUICK LACROSSE ENGINE

Complaint Details

ODI Number	10836221
Vehicle	2013 BUICK LACROSSE
Component	ENGINE
Date of Incident	February 11, 2016
Date Filed	February 15, 2016
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY DRIVE BELT BROKE AT 4244 MILES AND WAS COVERED BY GM. IT BROKE AGAIN AT 58K MILES AND GM IS REFUSING TO COVER STATING NORMAL WEAR AND TEAR. IT IS NOT NORMAL FOR A DRIVE BELT TO HAVE TO BE REPLACED TWICE BEFORE 60K MILES. WAS TOLD REGULAR MAINTENANCE RECOMMENDS IT BEING REPLACED AT 50K DUE TO HYBRID ENGINE, BUT OWNER'S MANUAL DOES NOT STATE THIS, JUST STATES TO INSPECT IT. WE JUST HAD TRANSMISSION REPLACED UNDER WARRANTY AT 57K MILES, SO DRIVE BELT WAS INSPECTED AT THAT TIME; NO ISSUES REPORTED.

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