NHTSA Complaint #10826019 — 2007 BMW 750LI

ON MY WAY TO WORK THE DOOR DISENGAGED AND OPENED ON ME, VERY SCARY AND DANGEROUS, I FOUND INFO ON RECALL CAMPAIGN 12V-504 SOFT CLOSE AUTOMATIC FUNCTION......CALLED SOME LOCAL DEALERS ABOUT THE ISSUE NOT ONLY DO I RECEIVE VAGUE RUN AROUND REPLIES STATING 1ST THE CAR DOESNT MATCH RECALL THEN AFTER I SHOW THEM THE PAPER ALL OF A SUDDEN THE CAR WAS CALLED IN ALREADY AND FIXED EVEN THO SAME ISSUE IS BACK BUT NOW UH OH WARRENTY IS OUT CANT DO ANYTHING, THIS IS PATHETIC THEY LOOK FOR ANY REASON TO COP OUT AND REFUSE TO EVEN INSPECT WITH OUT CHARGING $200 ! ITS UNNECESSARY TO HAVE TO PAY $200 TO TELL ME THE DOOR IS BROKEN I CAN SEE THAT. I COULD HAVE GOTTEN SERIOUSLY HURT OR WORSE DIED DRIVING THE CAR LIKE THIS AND BMWS ENTHUSIASTIC ATTEMPTS TO LOOK FOR ANY EXCUSE TO REFUSE REPAIR IS SICKENING. MY CAR DRIVERS DOOR DOESNT CLOSE I TELL BMW DEALER MY CAR MATCHS YEAR MAKE MODEL AND DEFECT SPECIFICALLY MATCHING RECALL, IT SAYS IN RECALL NOT TO DRIVE LIKE THAT ! , SERVICE ADVISOR PERSON LITTERALLY LOOKED AT COMPUTER LOOKED BACK AT ME AND SAID THE COMPUTER SAYS YOUR CAR GOT INSPECTED FOR RECALL ALREADY, BUT ODDLY COULDNT TELL ME WHERE IT WAS FIXED WHICH DOOR MALFUNCTIONED OR HOW IT WAS REPAIRED. NO RECIEPT RE PRINT NO HELPFUL INFO AT ALL JUST IDK ITLL BE $200 TO INSPECT AND WE CLOSE EARLY TODAY THEN SAID HAVE A NICE DAY GOOD LUCK, THEY LET US DRIVE OFF IN THAT NASTY CONDITION COULDNT SAY WHO WHAT WHERE THE CAR WAS ALREADY SEEN FOR RECALL JUST THAT I WAS SCREWED AND CAR 1ST DIDNT MATCH RECALL THEN CHANGED TO WAS CALLED IN FOR RECALL BUT NO ASSISTANCE FOR WHEN SYPMTON RE APPEARED. JUST A "DID YOU MAKE APPOINMENT?" HAVE YOU PURCHASED HERE BEFORE?" "WE ARE BUSY TODAY AND CLOSING SOON" HOW CONVEINT FOR BMW, NOT SO MUCH FOR ME AND MY FAMILY THO, NO CONCERN FOR CUSTOMER SAFETY AT ALL.......