NHTSA Complaint #10713877 — 2007 BMW 750LI

MY VEHICLE HAS A DRIVERS SIDE DEFECTIVE DOOR LATCH LEAVING THE DOOR TO OCCASIONALLY NOT CLOSE PROPERLY AND UNEXPECTEDLY OPEN. THIS IS A CRITICAL VEHICLE COMPONENT THAT IS NOT SERVING ITS PURPOSE CAUSING POTENTIAL LOSS OF VEHICLE CONTROL OR INJURY TO PERSONS INSIDE AND OUTSIDE THE VEHICLE. DUE TO EXTREMELY POOR DESIGN MY VEHICLES NAVIGATION/AUDIO COMPONENTS ARE INOPERABLE. LEAKAGE OF FLUID FROM THE TRUNK HYDRAULIC SHOCK DOWN ONTO THE NAVIGATION SYSTEM HAS RESULTED IN WIRING SYSTEM PROBLEMS THAT MAY RESULT IN FIRE AND OR LOSS OF LIGHTING. I HAVE MAINTAINED MY VEHICLE SINCE PURCHASE WITH THE MOST ATTENTIVE AND PRESTIGIOUS SERVICE. I AM EXTREMELY CONCERNED AND DISAPPOINTED THAT I AM HAVING THESE SAFETY AND POOR DESIGN PROBLEMS DUE TO BMW DEFECTS AND FLAWS. LAST WEEK I CALLED BMW OF NORTH AMERICA REGARDING THESE 2 SAFETY ISSUES. I WAS ADVISED TO TAKE IT TO BY BMW SERVICE CENTER FOR INSPECTION AND CONTACT THEM UPON DOING SO. YESTERDAY I CONTACTED THEM IN AN ATTEMPT TO FORWARD THE DIAGNOSIS/ACTION PLAN AND TO MY SURPRISE NOT ONLY WAS I REFUSED THE RIGHT TO FORWARD THE PAPERWORK BUT WAS ALSO REFUSED ANY REMEDY BY BMW. *TR