NHTSA Complaint #10826004 — 2008 CHEVROLET IMPALA
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 10826004 |
| Vehicle | 2008 CHEVROLET IMPALA |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 118,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I STARTED SEE A WARNING LIGHT ON IN MY CAR THAT READ "ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL" SO I SENT GM AN EMAIL REGARDING THIS AND MAYBE A MONTH OR SO LATER I RECEIVED A NOTICE THAT SAID THE GAS THROTTLE SENSOR WILL CAUSE THIS TO APPEAR WHEN IT IS BAD. THEY ADVISED IF I FELT THIS WAS THE PROBLEM I COULD TAKE IT TO A GM DEALER AND HAVE IT CHECK, BUT IF IT WASN'T THEY WOULD NOT COVER IT AND I WOULD BE RESPONSIBLE FOR THE COST OF THE DIAGNOSTICS TEST. I TOOK MY CAR AND TOOK MY CAR , ALONG WITH THE NOTICE TO SUNRISE PONTIAC ON 12/31/15. I WAS TOLD THAT I NEEDED A THERMOSTAT A GAS PRESSURE SENSOR. THE COST TO REPAIR THESE ITEMS WOULD RUN ME ALMOST $900 AND I COULD NOT AFFORD THAT T THIS TIME. I ASKED THE TECHNICIAN, WHICH COULD I GET AWAY WITH NOT FIXING RIGHT NOW AND HE SAID I NEEDED TO GO AHEAD AND REPLACE THE THERMOSTAT TO GET THE CHECK ENGINE LIGHT OFF. I HAD THAT WORK DONE AND THE LIGHT STILL WAS ON, AS WELL AS, THE WARNING LIGHTS. SO I CONTACTED GM AGAIN AND ADVISED THEM OF THE SITUATION. THEY PAID FOR ME TO GO TO SERRA CHEVROLET TO GET ANOTHER DIAGNOSTIC DONE. THIS TIME I WAS TOLD I NEEDED AN APP SENSOR, GAS PRESSURE SENSOR, THERMOSTAT (WHICH HAD ALREADY BEEN REPLACED), AND A TEMPERATURE SENSOR, ALL OF WHICH WOULD RUN ME $1300. I TOLD THEM I COULD NOT AFFORD THAT AND LEFT. I CONTACTED GM ONCE AGAIN AND EXPLAINED WHAT WAS TOLD TO ME AND ASKED WHY THE SENSORS WOULD NOT BE COVERED WHEN THEY WERE APART OF THE GAS THROTTLE BODY? NOW I'M GETTING A WARNING THAT SAYS "STARTING DISABLED SERVICE THROTTLE " AND MY CAR IS LITERALLY CUTTING OFF WHILE I'M DRIVING. I FEEL LIKE THIS IS A MATTER THAT GM SHOULD BE WILLING TO REPAIR FOR THEIR CONSUMERS TO PREVENT ACCIDENT OR DEATH. I 'VE READ ON GOOGLE THAT SEVERAL IMPALA OWNERS ARE EXPERIENCING THE SAME THING. ALSO, WHILE I'M DRIVING MY GEAR CONTROL IS POPPING OUT. THIS IS MY ONLY MEANS OF TRANSPORTATION.
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