NHTSA Complaint #10825908 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10825908
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	February 4, 2016
Date Filed	February 12, 2016
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THIS IS THE SECOND TIME THE DRIVERS DOOR LATCH HAS FAILED. WHEN IT FAILS YOU CAN'T ALWAYS LOCK DOORS AND LIGHT WILL STAY ILLUMINATED ON THE DASH. THIS ALSO CAUSES THE ELECTRICAL SYSTEM TO STAY ACTIVE EVEN WHEN THE VEHICLE IS OFF CAUSING THE BATTERY TO BE DRAINED. THIS RECENTLY KILLED OUR BATTERY. IT APPEARS AS IF FORD HAS NO FIX FOR THIS AS MANY HAVE SEEN THIS FAILURE TO RECUR EVERY 35K OR SO, GUESS IT DEPENDS ON HOW OFTEN YOU OPEN/CLOSE THE DOOR TO WEAR OUT THE SWITCH. POOR DESIGN.

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