NHTSA Complaint #10825782 — 2004 FORD EXPEDITION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10825782
Vehicle	2004 FORD EXPEDITION
Component	STRUCTURE:BODY
Date of Incident	February 2, 2016
Date Filed	February 12, 2016
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE REAR FRAME RAIL SECTION HAD RUSTED THROUGH AND SEPARATED. THE DEALER ALSO DIAGNOSED THAT THE WHEEL BEARING AND HUB ASSEMBLY NEEDED TO BE REPLACED AS WELL. THE CONTACT STATED THAT THE DEALER STATED THAT THE VEHICLE WAS NO LONGER ROAD WORTHY DUE TO RUST OF THE FRAME AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

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#10538142 — August 30, 2013 — MY TRUCK HAS STARTED MAKING A VERY LOUD NOISE COMING FROM THE FRONT UNDER SIDE OF THE VEHICLE. UPON FURTHER INVESTIGA...

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