NHTSA Complaint #10825522 — 2003 DODGE RAM 2500

TAKATA RECALL WAS INFORMED EARLY LAST YEAR VIA RECALL NOTICE ABOUT THE ISSUE, WHEN I CONTACTED DODGE TO GET SERVICE THEY INFORMED ME THAT THE PARTS WERE NOT AVAILABLE. I INQUIRED ABOUT THE SAFETY OF DRIVING AND THEY COMMENTED..IF YOU DON'T FEEL SAFE YOU SHOULD NOT DRIVE THE VEHICLE. THAT IS A POOR ANSWER FOR A $40.000.00 VEHICLE. ANOTHER ISSUE THAT IS A REAL SAFETY MATTER EVEN THOUGH DENIED BY DODGE IS THE DASHBOARD ON THE TRUCK IS A HAZARD DUE TO CHUNKS THAT FLY AT YOU DUE TO THE BREAKDOWN OF THE INFERIOR PLASTIC THAT WAS UTILIZED...ACCORDING TO A FORMER SERVICE MANAGER @ DODGE. I WENT TO DODGE AND THEY STATED IT WAS POOR MAINTENANCE AND HAD I ASKED DURING MY WARRANTY WOULD OF COVERED A PORTION OF THE REPAIR. HOW IS THIS POOR TREATMENT WHEN YOU GOOGLE THE ISSUE AND THOUSANDS OF COMMENTS APPEAR ON THIS MATTER? BELOW IT REQUESTS THE DATE, I AM UNSURE OF THE EXACT DATE JUST RECALL IT BEING EARLY LAST YEAR