NHTSA Complaint #10825409 — 2013 FORD FOCUS

CAR MAKES NOISE. CAR SLUGGISH WHEN I GIVE GASOLINE. WENT TO DEALER ABOUT 5 TIMES BEFORE DEALER DECIDED I HAD TRANSMISSION PROBLEM. DEALER TOLD ME WOULD ONLY REPAIR TRANSMISSION. WAITED FOR PART. WENT BACK TO DEALER TO SAY CAR ALMOST STALLED. WAS APPLYING BRAKES AT THE TIME ON HIGHWAY. OUT OF CONCERN FOR CONDITION CAR WAS IN, HAD CAR ON CRUISE CONTROL TO LIMIT SUDDEN APPLICATION OF GAS OR BRAKE. WAS ON ROAD FOR ABOUT 20 MINUTES ON HIGHWAY. I WORRIED CAR WOULD STALL AND CAUSE ACCIDENT. DEALER LATER SAID MACHINE REVIEW OF MY CAR SAYS IT WAS DRIVABLE. ADVISED DEALER IF IT ALMOST STALLS, IT MAY STALL. DEALER SAID: I WILL HAVE TO WAIT FOR PART. IT HAS BEEN OVER 2 MONTHS, PART NOT AT DEALER. LATEST IS THAT FORD CORPORATION ADVISED ME PART WAS SENT 8 DAYS AGO. DEALER DOES NOT HAVE PART. LAST 3 DAYS DEALER DOES NOT CALL BACK AFTER I LEFT MESSAGES TO TELL ME STATUS OF PART. CAR IS UNSAFE TO DRIVE, NEED TO DRIVE LONG DISTANCE, BUT I DO NOT WANT TO RISK IT. WAITED FOR PART SINCE 12/6/2015. DANGEROUS HIGHWAY INCIDENT WAS 1/1/2016