NHTSA Complaint #10825197 — 2012 JEEP WRANGLER UNKNOWN OR OTHER

Complaint Details

ODI Number	10825197
Vehicle	2012 JEEP WRANGLER
Component	UNKNOWN OR OTHER
Date of Incident	December 14, 2015
Date Filed	February 9, 2016
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE HORN DOES NOT WORK. ALL CONTROLS ON THE STEERING WHEEL ARE NOT WORKING. (CRUISE CONTROL, RADIO VOLUME AND TUNING, RESET BUTTONS) THE SIGNAL LIGHTS DO NOT TURN OFF AUTOMATICALLY. THE CHECK ENGINE LIGHT STAYS ON, AND THE AIR BAG LIGHT ALSO STAYS ON. A DIAGNOSTICS WAS PERFORMED SHOWING CLOCK SPRING NEEDS TO BE REPLACED. MY COMPLAINT IS THAT THIS IS THE SECOND TIME I HAVE HAD THIS HAPPEN. MY JEEP IS A RIGHT-HAND DRIVE WHICH I USE FOR MAIL DELIVERY. CHRYSLER COVERED THE COST WITH HALF A WARRANTY THE FIRST TIME. THIS WAS AUGUST 2014 WITH 68000 MILES. THE SECOND TIME WAS DECEMBER 2015 WITH 86000 MILES. CHRYSLER IS SAYING THEY CAN NOT HELP. THIS HAS BEEN A RECALL ON OTHER RIGHT HAND DRIVE JEEPS IN MY POST OFFICE. MINE IS DOING THE SAME THING, THEREFORE I FEEL THAT IT SHOULD BE COVERED FULLY TO BE REPLACED.

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