NHTSA Complaint #10825138 — 2008 LEXUS IS 250 STRUCTURE:BODY

Complaint Details

ODI Number	10825138
Vehicle	2008 LEXUS IS 250
Component	STRUCTURE:BODY
Date of Incident	February 1, 2014
Date Filed	February 9, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

RECEIVED "WARRANTY ENHANCEMENT NOTIFICATION - ZLD" FROM LEXUS IN LATE 2014. IT OFFERED REPLACEMENT DASH AND DOOR PANELS DUE TO STICKY AND MELTING. MY DASH HAS MELTED SO BADLY IT SHINES IN MY EYES LIKE A MIRROR. SO FAR I HAVE BROUGHT CAR TO DEALER 2 TIMES, CALLED 6 TIMES AND STILL NO PARTS IN STOCK TO REPAIR PROBLEM. LEXUS CORP. SAYS DEALER HAS NOT ORDERED PARTS AND DEALER SAYS PARTS OUT OF STOCK.

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