NHTSA Complaint #11115406 — 2008 LEXUS IS 250 STRUCTURE:BODY

Complaint Details

ODI Number	11115406
Vehicle	2008 LEXUS IS 250
Component	STRUCTURE:BODY
Date of Incident	January 20, 2016
Date Filed	August 2, 2018
Mileage	95,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND PRODUCED A GLARE THAT IMPAIRED VISION WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF NEW ORLEANS (8811 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 207-3100) WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000. **TR CONSUMER STATED RECALL ON DASHBOARD'S WARRANTY EXPIRED AFTER 10YEARS OF FIRST USE. UPDATED 11/7/18*JB

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