NHTSA Complaint #10825124 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10825124
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	January 28, 2016
Date Filed	February 9, 2016
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THIS IS FOR THE SELECTSHIFT TRANSMISSION. MY VEHICLE HAS HAD MULTIPLE TRANSMISSION SHUDDERING ISSUES IN THE PAST, ONCE IN 2013, AND THEN AGAIN IN OCT OF 2014. THE ISSUES WERE "RESOLVED", BUT ON JAN 27TH, MY TRANSMISSION JUMPED AND MY CHECK ENGINE LIGHT CAME ON. JAN 28TH, MY TRANSMISSION STOPPED WORKING ALL TOGETHER WHILE DRIVING ON THE HIGHWAY, ALMOST CAUSING AN ACCIDENT. THE TRANSMISSION DISENGAGED AND WOULD NOT ENGAGE WITH THE CAR DECELERATING TO A STOP. THE TRANSMISSION CONTROL MODULE FAILED THIS TIME, AND THE CLUTCHES WERE SUPPOSED TO BE REPLACED AS WELL. THE CLUTCHES WERE NOT REPLACED LIKE THEY WERE PROMISED AND I AM AWAITING FOR THEM TO GET SCHEDULED AND SENT IN. I DO NOT FEEL SAFE DRIVING THIS VEHICLE.

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