NHTSA Complaint #10825044 — 2015 HYUNDAI GENESIS

I WAS TRAVELING EAST ON I94 IN MINNEAPOLIS IN SNOWY WEATHER AT ABOUT 9:30 PM ON FEB 7.. TEMP AT 16 DEGREES. NEEDED TO USE THE WINDSHIELD WASHERS. WHEN I TURNED THEM ON THERE WAS NO WASHER FLUID BUT THE WIPERS WENT ON. MY WINDSHIELD BECAME COMPLETELY OBSCURED. I HAD TO TURN ON MY FLASHERS, STOP TRAFFIC IN THAT LANE IN HEAVY TRAFFIC AND HAD A DANGEROUS AND HARD TIME GETTING TO THE SHOULDER. TURNS OUT THE FLUID WAS FROZEN. I USED SNOW TO CLEAR THE WINDSHIELD. IT HAS NOW FROZEN 4 TIMES IN COLD TEMPS. I HAVE HAD IT FREEZE AT TEMPS AS HIGH AS 18 DEGREES. I RETURNS TO WORKING CONDITION AT ABOUT 28 OR 29 DEGREES. HYUNDAI IN AURORA ILLINOIS PUTS THE FLUID IN WHEN I GET AN OIL CHANGE AND I NEVER PUT FLUID IN. WHEN IT WORKS THERE APPEARS TO BE SOMETHING BESIDES PURE WATER IN THE FLUID AS I OBSERVE A 'SUDSING' EFFECT. DURING MY LAST OIL VISIT ON FEB 9 AT A TEMP OF 18 DEGREES, I HAD A HYUNDAI EMPLOYEE CONFIRM THAT THE FLUID WAS FROZEN AND THE WASHERS DID NOT PROVIDE ANY FLUID WHILE THE WIPERS ACTIVATED.