NHTSA Complaint #10824998 — 2008 LEXUS IS 250 STRUCTURE:BODY

Complaint Details

ODI Number	10824998
Vehicle	2008 LEXUS IS 250
Component	STRUCTURE:BODY
Date of Incident	June 12, 2013
Date Filed	February 9, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

INTERIOR PANELS ARE MELTING AWAY, LEAVING A VERY STICKY RESIDUE. MY DOOR PANELS HAVE MELTED DOWN REVEALING A GREEN LIKE SUBSTANCE, I NO LONGER HAVE BLACK DOOR PANELS. TOOK IT TO SEE WHAT I COULD DO, ONLY TO BE TOLD I WOULD HAVE TO REPLACE MY DOOR PANELS. I DON'T THINK IT'S SOMETHING I SHOULD HAVE TO PAY FOR CONSIDERING THIS IS A MANUFACTURING PROBLEM, THAT SHOULD HAVE BEEN TESTED BEFORE EVERY LEAVING THE FACTORY.. THEREFORE I DO BELIEVE IT SHOULD BE A RECALL ON THE FACT IT'S A DEFECTIVE PRODUCT, NOT SO MUCH A HAZARD, BUT A DEFECTIVE PRODUCT THAT SHOULD BE RECALLED. THE MATERIAL CAN NOT WITHSTAND HIGH TEMPERATURE,OR HIGH HUMIDITY CAUSING IT TO BE DEFECTIVE. WHAT I WOULD REALLY LIKE TO KNOW IS WHAT TYPE OF MATERIAL IS USED TO MAKE THIS RUBBERY PRODUCT,BECAUSE IF ITS MELTING AWAY IN HIGH TEMPERATURE THE CHEMICALS FROM THAT MATERIAL COULD BE HAZARDOUS TO BREATHE IN AND CAN LEAD TO CERTAIN CANCERS, ASTHMA OR RESPIRATORY PROBLEMS IF INHALED: WHICH WOULD THEN BE CONSIDERED HAZARDOUS TO OUR HEALTH IF EXPOSED TO IT, AND SINCE WE ARE IN THE VEHICLE I GUESS WE WOULD BE EXPOSED TO IT.SO! IF ANYONE HAS THE ANSWER TO MY QUESTION I WOULD LIKE TO KNOW.TY

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