NHTSA Complaint #10824713 — 2011 NISSAN QUEST

AFTER A SHORT 3 YEARS THE DASH ABOVE THE PASSENGER SIDE SRS AIRBAG LOCATION ON THE DASH SPLIT. I ESCALATED THE ISSUE TO NISSAN 3RD LEVEL ESCALATION AND THEY WOULD NOT REPLACE THE DASH BUT WOULD GIVE ME 1000.00 TO SPLIT THE COST. ON JAN 25 2016 MY CAR WAS INVOLVED IN A NO FAULT ACCIDENT SMASHING HEAD ON INTO A SNOW BANK AND THEN ROLLING ONTO THE ROOF THEN CRUNCHING ON THE PASSENGER DOOR. MY FOREHEAD WAS SMASHED INTO THE STEERING WHEEL OF 10 AIRBAGS NOT 1 AIRBAG DEPLOYED. I SUSTAINED INJURY AND IF I HAD A MY FAMILY IN THE VEHICLE THERE WOULD HAVE BEEN SERIOUS INJURY OR DEATH TO THE PASSENGERS. NO SIDE IMPACT BAGS DEPLOYED OR PASSENGER AIRBAGS DEPLOYED. I AM CONCERNED THAT WITH THIS VIOLENT IMPACT AND THE ROLLING OF THE VEHICLE THAT THERE SHOULD HAVE BEEN SIDE IMPACT AIRBAG DEPLOYMENT AND BOTH FRONT SRS AIRBAGS DEPLOYMENT. THIS SHOULD BE INVESTIGATED. AT MY NISSAN DEALERSHIP IN WAKE FOREST ALONE THERE HAS BEEN 4 INCLUDING MINE THAT HAD THIS TYPE OF DEFECTIVE DASH THAT WAS REPLACED. MY VEHICLE WAS A TOTAL LOSE ACCORDING TO THE INSURANCE INVESTIGATION.