NHTSA Complaint #10824496 — 2010 CHRYSLER TOWN AND COUNTRY

AT RANDOM INTERVALS WHILE WHILE IN MOTION, EITHER ON CITY STREETS OR THE HIGHWAY, THE ELECTRICAL STABILITY CONTROLS FAULT OUT, CAUSING THE ENGINE TO SHUT OFF, AND THE STEERING WHEEL AND BRAKES TO LOCK UP. THE ONLY OPTION IS TO DRIFT TO THE SIDE OF THE ROAD, COME TO A COMPLETE STOP, AND RESTART THE CAR. THIS OCCURS MULTIPLE TIMES THROUGHOUT THE DAY, THOUGH THERE IS NO OFFICIAL DIAGNOSIS FROM CHRYSLER AS TO THE PROBLEM. IT HAS EXPERIENCED THE ISSUE FOR ABOUT 3 MONTHS AND HAS GOTTEN PROGRESSIVELY WORSE. A SEPARATE RECALL IS IN EFFECT FOR 2010 TOWN & COUNTRY CARS MANUFACTURED DURING THE FIRST PART OF THE YEAR FOR THIS PROBLEM; HOWEVER VEHICLES MANUFACTURED FROM JULY-DECEMBER OF THE SAME YEAR HAVE NO RECALL, DESPITE EXHIBITING THE SAME ISSUE. CHRYSLER HAS BEEN UNHELPFUL IN COORDINATING RESTITUTION FOR THE FAULTY SYSTEM, WHICH INDUCES DANGEROUS OPERATING CONDITIONS FOR DRIVERS, ESPECIALLY ON THE HIGHWAY. THOUGH MY FAMILY AND I HAVE NOT YET WRECKED, THIS ISSUE HAS CAUSED MULTIPLE WRECKS FOR OTHERS, AND ACCORDINGLY, NUMEROUS COMPLAINTS.