NHTSA Complaint #10824223 — 2015 SUBARU FORESTER

THIS IS MY FIRST WINTER OWNING A SUBURU FORESTER AND MOST OF THE TIME IT IS STORED IN OUR GARAGE. WE LIVE IN WNY AND SOME TIMES HAVE TO PARK IT OUTSIDE. ON 3 DIFFERENT OCCASIONS, THE SUV WAS PARKED OUTDOORS IN TEMPERATURES LESS THAN 25 DEGREES AND ALL THE WINDOWS FROZE OVER ON THE INSIDE. FOR THOSE TIMES IT WAS PARKED 3 HOURS OUTDOORS AND IT TOOK US 15-20 MINUTES TO DEFROST THE WINDOWS BEFORE WE COULD DRIVE. A COUPLE OF TIMES WE RAN INTO STORES AND IN LESS THAN 15 MINUTES THE INTERIOR OF THE WINDOWS BEGAN TO FREEZE. THIS WEEK WE HAD A SERVICE CALL AT OUR LOCAL SUBURU DEALER AND THE SERVICE MANAGER TOLD US HE WAS AWARE OF THE ISSUE BUT SUBURU HAS GIVEN THEM NO SOLUTIONS. HE TOLD ME TO TRY LOWERING A WINDOW WHILE PARKED IN THE GARAGE OVERNIGHT TO TRY TO GET THE MOISTURE OUT. IT APPEARS THIS MODEL IS OVERLY AIR TIGHT AND THIS DESIGN FLAW HAS NOT BEEN ADDRESSED. SINCE IT IS ALWAYS COLD DURING THE WINTER MONTHS THE PROSPECTS OF THIS CONTINUING TO HAPPEN WILL RESULT IT ME BUYING A DIFFERENT MAKE VEHICLE NEXT TIME AROUND.