NHTSA Complaint #10824123 — 2008 FORD ESCAPE

DAUGHTER IS DRIVING MY 2008 FORD ESCAPE AND WAS DRIVING HOME FROM WORK WHEN THE STEERING WHEEL BEGAN SHAKING VIOLENTLY WHICH REQUIRED HER TO BRING THE VEHICLE TO A STOP. THIS REQUIRED GREAT DIFFICULTY DUE TO THE LOSS OF POWER STEERING AND ALMOST RESULTED IN AN ACCIDENT. THE ESCAPE WAS TAKEN TO A MECHANIC WHICH GAVE HER MATERIAL ON THE POWER STEERING MODULE RECALL. SHE CONTACTED FORD AND THEY INFORMED HER THAT THE VIN NUMBER HAD BEEN EXCLUDED FROM THE RECALL EVEN THOUGH THE FAILURE WAS FOR THE EXACT REASON THE RECALL WAS INITIATED.