NHTSA Complaint #10824048 — 2011 MERCURY MILAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10824048
Vehicle	2011 MERCURY MILAN
Component	STEERING
Date of Incident	February 1, 2016
Date Filed	February 3, 2016
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I LOST THE ABILITY TO STEER ON THE INTERSTATE WITH NO WARNING. THE STEERING BECAME DIFFICULT, SO I TOOK VEHICLE TO FORD DEALER SHIP. AT 77,000 MILES, THE WARNING FOR POWER ADVANCE FLASHED ON THE CAR. THE DEALERSHIP SAYS THAT I NEED A NEW STEERING GEAR IS NEEDED AND THAT IT IS NOT COVERED UNDER WARRANTY. THE REPAIR IS ESTIMATED AT $1767.00. THIS NEEDS TO HAVE A RECALL, SINCE THIS IS HAPPENING WITH OTHER MERCURY OWNERS.

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