NHTSA Complaint #10823814 — 2008 FORD ESCAPE

ON 4/29/15 AT 74,422 MILES I HAD RECALL 14S05 COMPLETED ON MY 2008 FORD ESCAPE. THEY PERFORMED A SOFTWARE UPDATE AND TOLD ME THIS WOULD TAKE CARE OF ANY FUTURE PROBLEMS. ON 1/29/16 AROUND 85,000 MILES MY HUSBANDS WAS DRIVING HOME FROM WORK ON THE HIGHWAY AND THE POWER STEERING WENT OUT AND ALMOST CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE POWER ASSIST FAULT WARNING DISPLAYED ON THE DASH. NOW FORD IS REFUSING TO PAY TO FIX MY CAR STATING THE RECALL IS ONLY WARRANTIED FOR 30 DAYS. THEY STATE I NEED A NEW TORQUE SENSOR WHICH IS A PART THAT WAS REPLACED IN SOME VEHICLES UNDER THIS RECALL. THE DEFECTIVE PART SHOULD OF NEVER BEEN LEFT IN MY CAR BACK IN APRIL OF 2015.