NHTSA Complaint #10823661 — 2015 CHRYSLER 200

IN JANUARY 2015, I PURCHASED A 2015 CHRYSLER 200S FROM REEDMAN TOLL AUTO WORLD. I OWNED THE VEHICLE FOR APPROXIMATELY 3 MONTHS AND IN MARCH, 2015 DURING A SNOWSTORM I WAS DRIVING IN THE VEHICLE WITH MY FIANCE AND 5 YEAR OLD SON. I WAS TRAVELING AT APPROX 30MPH IN BENSALEM, PA. THE VEHICLE LOCKED UP. THE PARKING BRAKE ENGAGED, NO POWER STEERING, NO ABS, NO TRACTION CONTROL, TRANSMISSION STOPPED ENGAGING. I HIT THE BRAKES AND SLIDE INTO AN INTERSECTION. I HAD MY FIANCE GET INTO THE DRIVERS SEAT AND I PUSH THE CAR OFF THE ROADWAY INTO A SIDE STREET. AT THAT TIME I WALKED MY FIANCE AND SON HOME APPROXIMATELY 1 MILE TO OUR APARTMENT. I THEN WALKED BACK TO THE DISABLED CAR. I WAITED FOR APPROXIMATELY 2 HOURS FOR A TOW TRUCK TO ARRIVE FROM CHRYSLER ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED INTO REEDMAN TOLL AUTO WORLD. WHEN THE CAR WAS LOOKED OVER IT WAS DEEM TO BE FINE AND I WAS TOLD TO PICK IT UP. I DID NOT DO THAT. I TOLD THEM I DIDNT FEEL SAFE DRIVING THAT VEHICLE ANY LONGER. SO THEN I SPOKE WITH THE GENERAL MANAGER OF REEDMAN'S AND THEY TOLD ME THEY COULD GET ME INTO A DIFFERENT VEHICLE. I WAS POORLY EDUCATED WITH MY OPTIONS BACK THEN AND I WANTED TO JUST GET A SAFE VEHICLE FOR MY FAMILY. SO I PURCHASED A 2015 CHRYSLER 200C. ON JANUARY 23TH, 2016 I WAS DRIVING MY 2015 CHRYSLER 200C WITH MY FIANCE. I WAS DRIVING AT APPROXIMATELY 20MPH AND THE IDENTICAL SITUATION OCCURRED AGAIN. IT WAS 10 MONTHS AFTER MY LAST INCIDENT AND WITH A TOTALLY DIFFERENT VEHICLE. THIS TIME I CONTACTED CHRYSLER DIRECTLY. I STILL HAVENT HEARD ANYTHING FROM CHRYSLER. REEDMAN'S TOLD ME THAT THERE WAS SOME SNOW IN THERE AND THEY REMOVED THAT AND RE FLASHED THE COMPUTER SYSTEM AND NOW ITS "PERFECT". I FIND THIS TO BE REALLY UNACCEPTABLE AND UNSAFE. MORE INFORMATION INCLUDING PICTURES AND VIDEOS CAN BE PROVIDED.