NHTSA Complaint #10823461 — 2010 CADILLAC SRX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10823461
Vehicle 2010 CADILLAC SRX
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

WHEN I SHIFT TO PARK, THE DASH TELLS ME I HAVE NOT IN PARK AND I AM UNABLE TO TURN THE CAR OFF. I HAVE TO REVERSE, THEN SHIFT BACK TO PARK, SOMETIMES SEVERAL TIMES, IN ORDER FOR THE CAR TO FINALLY REGISTER THAT I AM IN PARK. ALSO, WHEN I SHIFT TO REVERSE, THERE IS A HUGE THUNKING NOISE. THIS IS AN INTERMITTENT ISSUE THAT CAN OCCUR ANYWHERE FROM 1 TIME PER WEEK TO SEVERAL TIMES. I HAVE BROUGHT THE VEHICLE IN FOR THE ISSUE TO CERTIFIED GM DEARLSHIPS AND POINTED OUT THAT SEVERAL MESSAGES ON BULLETIN BOARDS STATE IT'S A TRANSMISSION SHIFT CABLE. MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEM, HOWEVER, IF THE DEALERSHIP CANNOT REPLICATE IT, THEY SAY THERE IS NOTHING TO FIX. I SAW A RECALL FOR THE SAME ISSUE FOR 2010 AND 2011 SRX'S, BUT THE DEALERSHIP SAID THAT MY VIN IS NOT PART OF THE RECALL ALTHOUGH I'M EXPERIENCING THE SAME ISSUE.

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Recent Complaints for the 2010 CADILLAC SRX

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