NHTSA Complaint #10823051 — 2014 KIA OPTIMA STEERING

Complaint Details

ODI Number	10823051
Vehicle	2014 KIA OPTIMA
Component	STEERING
Date of Incident	January 28, 2016
Date Filed	January 29, 2016
Mileage	13,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

I TOOK MY CAR IN FOR AN OIL CHANGE TO THE DEALER AND THEY SAID THERE WAS A RECALL ON THE STEERING PANEL. I ASKED WHY I DID NOT GET A NOTICE AND THEY SAID IT WAS NOT THEIR PROBLEM THAT I WOULD NEED TO CALL KIA MOTORS. I CALLED KIA AND THEY SAID THEY DO NOT SEND THEM OUT ALL AT ONCE...CERTAIN TIMES. THIS DID NOT MAKE SENSE I ASKED IF ONE HAD BEEN OUT TO ME AND THEY WERE VERY UNHELPFUL. SHOULDN'T EVERYONE RECIEVE NOTICE WHEN THERE A PROBLEM?

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