NHTSA Complaint #10823037 — 2015 DODGE JOURNEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10823037 |
| Vehicle | 2015 DODGE JOURNEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 18,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
I AM EXPERIENCING INTERMITTENT ISSUES WITH THE ILLUMINATION OF TNE INTERIOR LIGHTING TO INCLUDE THE 4.3-INCH TOUCH SCREEN DISPLAY, THE TS DISPLAY HAS AT TIMES NOT ILLUMINTATED FOR UP TO A FULL MINUTE. ALSO AT TIMES THE INTERIOR LIGHTING WILL DIM FOR NO REASON, NO EXTERNAL LIGHTING HAS CHANGED TO CAUSE THIS TO HAPPEN. UCONNECT OFTEN WILL HAVE ISSUES WITH CONNECTING TO PHONE. THE ILLUMINATION ISSUES OCCUR EITHER AFTER THE VEHICLE HAS JUST BEEN STARTED OR IT HAS OCCURED WHILE DRIVING. WE ARE ALSO EXPEREINCING ISSUES WITH THE BRAKE BEING DIFFICULT TO PRESS DOWN ON WHEN ATTEMPTING TO START THE VEHICLE, EITHER WITH THE REMOTE START OR WITHOUT. WE RECENTLY HAVE TAKEN IN THE VEHICLE TO HAVE IT INSPECTED AND THEY DID NOT SEE ANY ISSUES. THE DEALER DID NOT EVEN THINK ABOUT UPDATING ANY SOFTWARE WHICH MIGHT RESOLVE THIS ISSUE, AS I AM SEEING ONLINE HERE: HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS.ACTION?SEARCHTYPE=PROD&PRODTYPE=V&TARGETCATEGORY=A&ACTIVETAB=3&SEARCHCRITERIA.MODEL_YR=2015&SEARCHCRITERIA.MAKE=DODGE&SEARCHCRITERIA.MODEL=JOURNEY&SEARCHCRITERIA.PROD_IDS=1978691
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