NHTSA Complaint #10822895 — 2013 CADILLAC CTS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10822895
Vehicle	2013 CADILLAC CTS
Component	UNKNOWN OR OTHER
Date of Incident	September 30, 2015
Date Filed	January 28, 2016
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

GROSS MOLDY ODOR EMANATING FROM THE HVAC SYSTEM CAUSED BY WHAT APPEARS TO BE A DEFECT IN THE SYSTEM WHICH ALLOWS MOISTURE TO CONDENSE ON THE COILS CAUSING MOLD AND BACTERIA TO BE DISPERSED THROUGHOUT THE VEHICLE. GM ATTEMPTS TO ADDRESS THIS EXPANSIVE ISSUE BY ADDING DEODORANT TO THE SYSTEM AND THEN HOPE CONSUMERS WILL GO AWAY.

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