NHTSA Complaint #10822867 — 2011 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10822867
Vehicle 2011 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

AFTER HAVING THE CAMPAIGN COMPLETED TO REMOVE THE FUEL PUMP RELAY FROM THE TIPM, MY FOG LIGHTS AND HEADLIGHTS BEGAN OPERATING SPORADICALLY, THEN EVENTUALLY AFTER A FEW WEEKS STOPPED WORKING. IF I REMEMBER CORRECTLY, THIS HAPPENED AT DUSK, WHEN I WAS DRIVING AND THE HEADLIGHTS TRIED TO COME ON AUTOMATICALLY. I TRIED TO REPLACE THE BULBS, BUT THAT DIDN'T HELP. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THE HEADLIGHTS AND FOG LIGHTS WEREN'T RECEIVING POWER FROM THE TIPM, AND THAT IT NEEDED TO BE REPLACED, AT ABOUT $1,200 COST. THIS PROBABLY IS SO OBVIOUSLY RELATED TO THE PREVIOUS CAMPAIGN, BUT I CANNOT GET THE DEALERSHIP TO PARTICIPATE IN THE COST. PLEASE HELP!

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