NHTSA Complaint #10822822 — 2011 FORD FIESTA

WHILE DRIVING, VEHICLE SHUDDERS AND HESITATES WHEN ACCELERATING. LURCHES FORWARD AT TIMES WHEN STOPPED. BUCKS WHILE SHIFTING (TRANSMISSION IS THEIR POWERSHIFT AUTOMATIC). ONE TIME THE TRANSMISSION COMPLETELY DISENGAGED WHILE DRIVING ON THE PARKWAY DURING A SNOWSTORM, LEAVING IN A VERY DANGEROUS POSITION. HAD TO TURN THE CAR OFF AND ON SEVERAL TIMES TO GET TRANSMISSION TO "RESET". AT TIMES, WHEN RELEASING BRAKE FROM STATIONARY POSITION, CAR WOULD SHUDDER EVEN BEFORE APPLYING THE THROTTLE. TRANSMISSION CONTROL MODULE HAS BEEN CHANGED OUT TWICE IN THE LAST 15 MONTHS OF PURCHASING THE CAR FROM THE DEALER AS "CERTIFIED PRE-OWNED". LAST TCM CHANGE, THE CAR HAD SAME ISSUES AS SOON AS I LEFT SERVICE DEPARTMENT. CALLED SERVICE ADVISER AS SOON AS I GOT HOME AND HE SAID I HAD TO DRIVE THE VEHICLE 1000-12000 MILES FOR THE TRANSMISSION TO "GET USED TO THE WAY I DRIVE". NEEDLESS TO SAY, AFTER 2000 MILES, THERE HAS BEEN NO CHANGE IN CONDITION. TAKING VEHICLE BACK FOR THE 5TH TIME FOR CONTINUED PROBLEMS. I HAVE RECENTLY INQUIRED ABOUT A CLASS ACTION LAW SUIT AGAINST FORD MOTOR COMPANY BEING FILED IN CA REGARDING THESE SAME ISSUES FROM OTHER FORD FIESTA OWNERS.